COVID-19

Concerned about the Coronavirus and how it will effect your pets?

- We have Playcare available Monday thru Saturday
- We can transport your pet to and from your home for all services, including medical care
- We do HOUSE CALLS
- Our facilities are thoroughly cleaned and disinfected multiple times per day


Curbside Drop-Off/Pick-Up Procedures For Playcare & Staycare

To better protect the health of your family, we will be implementing a temporary change to the drop off and pick-up procedures for Playcare and Staycare guests. For the time being, we prefer to have a card on file or Playcare Package to reduce the need to share things like credit cards, pens, and other items that may go between your home and ours. Even though we are frequently disinfecting all hard surfaces throughout the day, we want to keep everyone as protected as possible.

Step-By-Step Procedures

Step One: If you are able, please call our Guest Services Team five minutes prior to your drop-off and pick-up time so that we can meet you “Curbside.” If you are bringing any food or medications with you, please mention it at this time so that we can bring out ziplock bags to place your items in.

Step Two: When you arrive, one of our team members will be outside to walk your pet inside using our slip leashes. Please remove your pet’s leash, harness, collar, or other “jewelry” to keep in your car. We will provide lots of comfy blankets, bedding, and sanitized toys for their stay. If you bring their special food or snacks, please pour it into one of our labeled ziplock bags and take your containers home with you.

Step Three: When you arrive to pick-up your pet, we will be applying an antibacterial mousse to their fur in “high touch” areas to lower any chance of the spread of any illness before we return your fur baby to you.

(850) 274-5710 or (850) 491-4240